What We Do

Freight Forwarding & Customs Management

Explore effective Freight Forwarding services with Finishing Line.
Renowned Freight Forwarding services, shipping your products direct, from finalised production through to end-point destination.

Freight Forwarding & Customs Management

You Can Trust

Finishing Line provides a complimentary Freight Forwarding and Customs Management service for all its core Contract Packing and Fulfilment activities, offering fast, dependable, and efficient end to end supply chain control. Our processes in domestic and international logistics ensures that our clients have the utmost confidence in our ability to ship their goods to the highest standard.

Our Freight Forwarding & Customs Services

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Freight Management

Our freight network can facilitate the needs of your business, providing bespoke solutions for any market and industry, within any time scale, using road, rail, sea, and air freight distribution across the UK, Europe, and Worldwide to import and export your products.

Warehouse Management and 3PL Supply Chain Processes - total fulfilment management.

Receipt, Handling & Dispatch

Due to our extensive warehousing facilities, Finishing Line have the available resources to receive, palletise, quality check, store, prepare, and dispatch pallets and/or cartons in the same day, providing our clients with complete product fulfilment, all in a day’s work.

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Customs & Duty Management

Trading outside of the UK can appear daunting to anyone, regardless of how much experience you may have selling overseas. With our in-depth knowledge of commodity codes, duties, and VAT however, we can ensure that your product has the correct documentation necessary to pass safely through customs.

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Value Adding Services

Here at Finishing Line, we strive to deliver a premium service wherever we can, and when it comes to last-minute changes to your products before they reach their end-point destination, such as; assembly & disassembly, barcoding, labelling, repackaging, separating, and inventory checking etc., we will always do our best to accommodate for any of the aforementioned circumstances in adjusting the specifics of any order.

Returns Management and effective stock management processes - 'Tenevo' system management.

Product Compliance

Depending on the type of product you are shipping and the country you are shipping to, Finishing Line can advise on suitable packaging to use for your products that are guaranteed to comply with the product packaging requirements of the item’s destination.

eCommerce Fulfilment and Pick & Pack processes - 'Tenevo' system integration.

Order Tracking

Thanks to our purpose-built, cloud-based management system ‘Tenevo’, we are able to track the status of your products in-house, providing our clients with real-time updates of when each key stage of the product fulfilment process has been complete. From confirmation of order receipt, right the way through to final dispatch and delivered shipment.

“Helping companies of all shapes and sizes achieve their potential”

How Freight Forwarding Works

Our Freight Forwarding Processes:

Our freight forwarding processes handle the shipment of your goods with total transparency and efficiency, by utilising the most effective transport modes based on the confirmed geographic destination of the delivery. The transportation of shipment will also be determined based on established commercial routes and frequent departures, and often by charter, valuing different offers and choosing the better route that optimises speed, cost, and reliability (considering all variables at hand). These methods of transportation can include road freight, rail freight, sea freight, and air freight, from the initial request for shipment and collection, down to customs clearance, unpacking and preparation of delivery, and final mile delivery (as illustrated).

Tenevo - Finishing Line's built in-house, cloud-based CRM system.

What Are The Benefits?

Finishing Line have built the technology and data-driven systems necessary to give all our clients the most tailored solution possible for your business’ requirements. By showcasing our intelligently programmed warehouse management system (WMS) ‘Tenevo’, we allow our clients 24/7 access and visibility on all orders that we have processed and send regular notifications highlighting accurate product milestones throughout the fulfilment process, thus offering strategic end-to-end management of your stock.

Frequently Asked Questions

What is Freight Forwarding?
Finishing Line delivers Freight Forwarding services, which entails the management and transportation of cargo, goods, packing, documentation, and customs clearance, on the behalf of importers and exporters. We will also assess potential variables that could cause risks during transit.

What are the processes of Freight Forwarding?
Strict attention to detail when dealing with appropriate documentation is required for a successful export order and receipt of payment to be processed. When preparing the transportation of the goods, the Freight Forwarder receives further instruction from the importer or exporter directly.

Which jobs can you provide Freight Forwarding services for?
Finishing Line offers Freight Forwarding services for most shipment orders, assisting to the
requirements of companies in several industries. Whether orders are requested for transportation throughout the UK, Europe, or Worldwide, Finishing Line endeavour to accommodate your needs.

Which jobs can you not provide Freight Forwarding services for?
Due to the restrictions of customs clearance with regards to import duties and charges, products such as medication and alcoholic substances require initial payments for these goods to be legally released. Difficulties with these product types can arise, so forwarding these items can be tough.

What are the benefits?
Here at Finishing Line, our ambition is to give our clients the best service possible, putting you first in any situation. Our Freight Forwarding processes aim to make your experience hassle-free, allowing you to focus on your top priorities (your business and its products).

Where are Finishing Line situated?
Based in the South East of England, in a facility that is strategically situated next to major road, rail, and shipping routes, our 35+ years of experience in this sector, combined with our extensive list of freight and carrier contacts in the industry, makes for reliable UK and worldwide shipping.

Are there any customs specifications that I need to be aware of?
It is best practice for any eCommerce business to familiarise themselves with a customs checklist, applicable to their shipment orders. For example, EORI (Economic Operators Registration and Identification) is a verification that the buyer and seller in their own country are registered for.

What else should I know about Tariffs, Codes, Procedure Codes, and Rules of Origin?
This EORI number enables the sending/receiving of shipment between the UK and the EU. In addition to this, UK Tariff/Commodity Codes, Customs Procedure Codes (CPC), and Rules of Origin are all vital aspects of the logistics behind costs and geographic regulations regarding shipment.

Are there any extra services/perks you offer depending on the nature of the shipment?
The types of complimentary VAS that we provide to our clients includes advice given on optimising transport costs, such as freight charges, special documentation costs, and customs clearance expenses, etc. Expert guidance is also given on packaging, labelling, and optimisation of shipment.

Would I receive more guidance on packaging, labelling, and optimisation?
At Finishing Line, we provide the most important advice to our clients. This includes but is not limited to; The most efficient form of shipping using certain transport modes (depending on the origin of the goods), nature of the merchandise, end-point destination, and urgency of the shipment.

Choose A Reliable Partner

Identifying a trustworthy third-party fulfilment partner that accommodates effective Freight Forwarding & Customs Management services domestically and internationally can be quite challenging.

Our Freight Forwarding & Customs services is well recognised throughout our client base, having successfully shipped an array of products for companies in varying industries and markets, as well as dealing with items differing in product types, weights, and dimensions. such as:
Beauty & CosmeticsFashion & ApparelSupplement & VitaminCBD & Cannabidiol, PPE & Medical, Magazine & Finishing, Stationary & Gifts, Barcoding & Labelling, Subscriptions & Boxes, Toys & Games, Food & Drink, and many more.

Choosing an experienced partner that can guarantee speed, quality, and specificity when meeting the needs of your business is vital when delivering to your deadlines and leaving your customers satisfied.

Send Us Your Enquiry

Tell us about your current operations, your fulfilment requirements, and how we can assist your business with its biggest challenges.

What Our Clients Think

"The Finishing Line have been pivotal in helping us expand our online business, supporting us every step of the way. Their expertise in ecommerce fulfilment has provided us with the confidence to focus on our customers, whilst they handle our supply chain”

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Paul Torre, Director of Buying & Sustainability,

Immediate Media Co

To gain a greater understanding of Freight Forwarding & Customs Management, and to see if our services could aid your business: