Pick & Pack Services

Our Pick & Pack service is designed to provide your company with the confidence that your online orders will be handled with speed, skill and accuracy, ensuring the safe delivery of your items.

Every stage in our Pick & Pack process has been carefully designed to ensure that we don’t waste any unnecessary time. We understand how important it is to guarantee customers a reliable service that they will appreciate and recommend to their friends and family.

“A Pick & Pack service that's in safe hands”

Tenevo, our cloud-based management system, integrates with your online store, automatically receiving live orders as they are actioned by your customer. Our Pick & Pack team then pick, pack and distribute orders on the very same day (depending on delivery preferences).

Understand how our Process Works

Stock Recipt & Processing

Stock Receipt & Processing

Upon receipt into our fulfilment centre, stock is unpacked, checked, barcoded and scanned into our system where it assigned a unique product code. Stock is then moved to specific storage bays based on size, weight and category. Clients can manage and check stock availability, create new orders or run reports from any device at any time, through our Tenevo Client Login Portal.
Pick & Pack

Pick & Pack

Once an order is received within Tenevo, products are picked and packed from their storage location by our hand fulfilment operatives using a hand-held barcode scanner to ensure fulfilment accuracy, before being processed for packaging and distribution.

Order Preparation

Order Preparation

Based on the size, shape, and weight of items, we will establish the most suitable and eco-friendly material and packaging to limit unnecessary wastage whilst ensuring the quality and integrity of the product.
Order Distribution

Order Distribution

Depending on your customer order preferences (and subject to product availability and courier pick up times), we can ship orders same-day via our domestic and international network of couriers. Thanks to long-standing relationships with our couriers and intelligent carrier integration on Tenevo – we can provide the most time and cost-effective shipping services available to us at that moment in time.

What Our Clients Think

Contact Us

To find out more about our Pick & Pack services and to receive a bespoke quotation